Website Privacy Policy 

Privacy Policy

Last Updated: January 2026

Fancy Therapy Services (“Fancy Therapy,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through fancytherapy.ca (the “Website”).

By accessing or using this Website, you consent to the collection, use, and disclosure of personal information in accordance with this Privacy Policy.

1. Our Privacy Commitment

Fancy Therapy Services operates in Ontario, Canada, and complies with applicable privacy legislation, including:

Personal Information Protection and Electronic Documents Act (PIPEDA)

Personal Health Information Protection Act (PHIPA), where applicable

We take reasonable steps to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.

2. Information We Collect

a) Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name

Email address

Phone number

Information submitted through contact forms, intake forms, or inquiries

Billing or payment-related information (processed through third-party providers)

b) Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

IP address

Browser type and version

Device type

Pages visited and time spent on the Website

Referring website or source

This information is collected using cookies, analytics tools, and similar technologies.

3. Personal Health Information

If you engage with Fancy Therapy Services for therapeutic services, we may collect personal health information as defined under PHIPA. Such information is collected, used, and stored in accordance with Ontario healthcare privacy laws and professional standards.

Clinical information is never collected or stored directly through this Website unless explicitly stated and protected through secure, compliant systems.

4. How We Use Your Information

We may use your personal information to:

Respond to inquiries and requests

Provide and manage services

Process payments and transactions

Send administrative, service-related, or informational communications

Improve Website functionality and user experience

Comply with legal and regulatory obligations

We do not sell, rent, or trade personal information.

5. Cookies and Analytics

Our Website uses cookies and similar technologies to enhance user experience and analyze Website performance.

You may choose to disable cookies through your browser settings; however, some features of the Website may not function properly as a result.

We may use third-party analytics services (such as Google Analytics) to collect and analyze non-identifying usage data.

6. Disclosure of Information

We may disclose personal information only in the following circumstances:

To service providers who assist us in operating the Website or delivering services (subject to confidentiality obligations)

To payment processors for transaction completion

When required by law, regulation, subpoena, or court order

To protect our legal rights, safety, or property

All third parties are required to protect personal information in a manner consistent with this Privacy Policy.

7. Data Storage and Security

We take reasonable administrative, technical, and physical safeguards to protect personal information.

Personal information may be stored electronically or in secure cloud-based systems, some of which may be located outside of Canada. Where information is stored outside Canada, it may be subject to the laws of that jurisdiction.

No method of transmission over the internet is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law and professional obligations.

Clinical records are retained in accordance with applicable healthcare regulations and professional standards.

9. Your Rights

You have the right to:

Request access to your personal information

Request correction of inaccurate or incomplete information

Withdraw consent (subject to legal or contractual restrictions)

Inquire about our privacy practices

Requests must be made in writing to the contact information below. We may require verification of identity before responding.

10. Email Communications

If you provide your email address, we may send you administrative or informational emails. You may unsubscribe from non-essential communications at any time using the link provided in the email.

11. Children’s Privacy

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without appropriate consent.

12. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review their privacy policies separately.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the Website constitutes acceptance of the revised policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Fancy Therapy Services
Email: [email protected]