Common Questions

I’m nervous about starting therapy. Is that normal?

Therapy can be vulnerable and new, so it’s natural to be nervous. It can feel intimidating to sit with someone and talk about how you feel. The fear around that can feel overwhelming. It takes courage to start going to therapy. The fact that you are on this website, looking for help, and reading this right now shows that you are being brave and seeking help.


Therapy is a space where you can be yourself and welcome all of the feelings you might have, including feeling nervous. Our therapists are committed to finding a way to care for your nervousness and ensure sessions are as comfortable as possible.


We’re here if you want to talk about it during your consultation.

How do I know if one of your therapists could be the right fit for me?

Take your time to read through our website. If you sense that we could help you, you can book up to 3 free consultations to find a therapist who is a good fit. Or if you already have a therapist in mind, you may request them.

You can also ask us more about your therapist. You might be curious about their training and education or how they have helped other people like you before.

The first sessions are like an experiment to see how things go. During the sessions, you’ll be able to start seeing what it's like. Every therapist's approach is not going to work for everyone. What’s most important to us is that you find the right fit for you. We can explore that together.

What if I don't want to talk about something?

If something feels overwhelming or even terrifying to discuss, that's actually very normal. It can often feel difficult to talk about some things.


During sessions you never have to talk about something you’re not comfortable talking about. Your therapist will be there to guide you towards discovering what feels comfortable for you to share. Working at your pace, you can look at the tough stuff once you're ready.


You can also share with your therapist that you are nervous to open up about something and they will be able to talk about that too. Your feelings are welcome as are your feelings about how you feel. Your therapist is here to help you with whatever is going on for you.

I’m scared that if I open up, my therapist will think I’m too sensitive.

If you open up to your therapist, they will not think you are too sensitive, they will think you are extremely brave and strong. We know this because many of our clients have had the same fear (that people would think they are too sensitive).

Through our own life journeys and working with many clients, we know how ‘normal’ your experience is.


You're not being dramatic or "too much." Nothing you can say will cause your therapist to judge you. we all struggle, we might be emotionally drained from the ups and downs, we may have normal reactions to abnormally challenging experiences.

Whatever it is you're going through, we provide a calming space where your therapist will respect you and and listen with focus and compassion

Does what we talk about in therapy remain confidential?

There is nothing more important than your privacy.


It can be concerning feeling like things you say or do in therapy could "get out." So we want you to know that unless you are in danger or someone else is, your story is confidential and your time in the session is protected.


You can rest assured that you can talk about anything without fear of that information getting out.

If you have specific questions about how confidentiality works, you can ask During your call with us or at anytime.

How long will therapy take?

You might be asking about how long therapy will take because therapy is hard to fit into your busy schedule. If this is true for you, we want you to know that on average, our new clients start seeing progress after the first 3-5 sessions. By that point, they they feel a little more calm and hopeful that healing is possible.

The total duration of therapy varies from client to client. Some of our clients find 8-16 weeks to be enough to resolve immediate challenges. While other clients feel more supported by longer term therapy.

You can work together with your therapist to find the length of time that works for you.

What can I expect during the first session?

Overall, you can think of the first session as a structured assessment that helps your therapist get to know you and the challenges that brought you into treatment. Your therapist will invite you to share more about yourself and you can also share what’s worked or not worked for your mental health in the past.


Some questions that your therapist may ask during a first session include:

  • What brought you to therapy?
  • Have you gone to therapy before? How did that go?
  • What goals would you like to reach by going to therapy?

You can ask your therapist questions as well. You might be curious about about the therapist's experience or how future sessions work.

The most important part of a first session is that you see if you feel your therapist is a good fit for you. If you feel supported, seen, and at-ease with your therapist, you can discuss if you’d like to meet again.

What therapeutic techniques do you use?

We use an integrative approach to counselling and work to find an effective combination of treatment methods to suit your unique needs. Our primary treatment philosophy is that the client comes first, and we always want to meet you where you are at, during the time of our session, this is usually associated with person-centered therapy (PCT). We also use tools from:

  • Cognitive Behavioural Therapy (CBT)
  • Dialectical Behaviour Therapy (DBT)
  • Acceptance & Commitment Therapy (ACT)
  • Emotionally Focused Therapy
  • Mindfulness-based Therapy
  • Existential Therapy
  • Gestalt Therapy
  • Family Systems Theory
  • Attachment Based Therapies

Plus Answers To Your Frequently Asked Fee Questions

Therapy Fees

  • Individual Therapy: $130 (50 Minutes)
  • Individual Therapy: $195 (80 Minutes)
  • Couples Therapy: $150 (50 minutes)
  • Couples Therapy: $225 (80 minutes)

We accept all major credit cards and debit mastercard/visa cards.

Payment is required by the end of your session

We also offer limited reduced rate sessions as well as our affordable therapy program

Our services can be covered under health insurance plans that cover the services of a Registered Psychotherapist or Social Workers depending on your therapist. Please call your insurance provider ahead of time and ask the questions below:

  • What credentials are required for the therapist’s services to be covered? 
  • What is the total amount of coverage you have left for the year. This could be a total dollar value or a percentage per session etc.?
  • Is a physician’s referral/note required?

Please Note: We do not offer direct billing, but will provide you a receipt as proof of services. It is your responsibility to clarify your insurance coverage and file it. Full payment is always due at the time of your  session.

If you have any questions about this, please do not hesitate to reach out directly to [email protected]

We do not currently employ a sliding scale fee structure. However, Fancy Therapy may offer services at a reduced rate of $85, at the individual counsellor’s discretion. Reduced fee services are available on a limited basis and vary from clinician to clinician. Please contact us directly for more information.

We also offer affordable therapy program which allows you to have a student counsellor for only $25 per session.

To cancel a scheduled Therapy session, a minimum of 24 hours in advance of your session is required. If prior and timely notification is not given, you will be charged the full session fee for the missed session.

Benefits of Online Booking & Virtual Sessions


All Services are offered virtually.

Serving all of Ontario

Currently in Crisis? Please call the Crisis Line at 1-833-456-4566 or Text 686868

For all EMERGENCIES please call 911 immediately